For payment methods, you can choose from Amazon Pay and GPay for credit card, bank transfer, and express checkout.
VISA・MASTER・JCB・AMERICAN EXPRESS can be used. (Only lump sum payment is accepted)
Please make the payment within 1 week after placing the order.
The transfer fee will be borne by the customer.
About the displayed price
Prices listed in the online shop include consumption tax.
About delivery and shipping
It will be delivered by Yamato Transport. After you place an order, it will usually be shipped within about 3 days. *However, please note that there may be delays due to shipping reasons. *Products can only be delivered within Japan.
about shipping cost
All goods free shipping. *Excluding remote islands.
About returned goods exchange of goods
At SUPER HERO'S, it is possible to return or exchange the purchased product at your convenience. Please complete the return/exchange application form and return the product within 8 days of receiving the product.
■ If the size does not fit or is different from the image
Returns are possible only within 8 days after receipt. Please email us to request a return.
For returns due to customer's convenience, the customer is responsible for the return shipping fee.
Please note that we are unable to refund the shipping costs incurred at the time of delivery.
■ If there is a problem with the product
In the unlikely event that the delivered product is defective or different from the ordered product, we will promptly return or exchange it according to your request. Please fill out the return/exchange application form within 7 days after receiving the item.
After completing the procedure, we will inform you how to return the product.
■ Conditions for non-return/exchange
If you do not receive an application for return or exchange within 7 days after the product arrives at the customer's place
If the product tag or accessories are lost
When the product is returned by a method other than the method specified by us
Items sold under special conditions, such as non-returnable coupons
In the case of orders marked as non-returnable on the product page or campaign page, etc.
Products that come into direct contact with the skin without underwear, etc.
Items that have been defaced or damaged by the customer
Returns and exchanges due to customer convenience
About personal information
Important personal information entrusted to us by our customers will never be transferred to third parties.
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